Refund policy
Return & Refund Policy
We want you to love your purchase. Please read our policy carefully before placing an order.
Returns
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We offer returns only in case of damaged, defective, or wrong products received.
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To be eligible for a return, you must contact us within 48 hours of delivery with clear photos or videos of the issue.
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Products must be unused, in original packaging, and with all accessories intact.
🚫 Returns are NOT accepted for:
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Change of mind
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Incorrect product expectations
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Minor color/finish variations
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Damage caused after use
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Orders refused at delivery (COD refusal)
Refunds
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Once your return request is approved, the product will be picked up (if applicable).
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After inspection, refunds will be processed within 5–7 business days.
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Refunds are issued to the original payment method or as store credit (for COD orders).
Replacement
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In eligible cases, we may offer a replacement instead of a refund at no extra cost.
📩 For return requests, contact us at: drivenest,.in@gmail.com